WHY CHOOSE US
If you are searching for an outsourced call center to help your business become more efficient, to leverage your limited resources or even improve your sales and service performance then you will have many choices, but just how to make the right one can be tricky. You have probably read many call center company claims being made on the Internet such as: “fastest pick-up times in the industry”, “proprietary software”, or “never miss another call.” You will also find companies that seem to be able to do anything, for anyone, anywhere.
At Call Direct Partners, we are definitely not the biggest and we won’t make any ridiculous promises that we can’t deliver on but we will seek to be a profitable extension of your business and to reaffirm your decision to hire us each and everyday.
We are open-minded about what industries we are willing to work in but we do not hide from the fact that our most extensive experience has been developed within the Communications industry and we understand that this is where we can deliver the most immediate and lasting value to our clients.
The term ‘expert’ is thrown around all too frequently these days and many call center companies are no exception. At Call Direct Partners, you will never hear us bragging about being experts, because we are focused on continuous improvement and learning. You will never hear us brag about our ‘industry leading performance metrics’ as these are contextual and rarely verifiable. What you will hear us say is, “just ask our partners.”
Our team has a legitimate track record of experience with delivering consistent, quality results on hundreds of campaigns for many highly successful organizations. We invite you to ask them what they think about Call Direct Partners.
CONTACT US TODAY!
As a large company with an extensive and diverse range of product offerings, Expert Satellite was apprehensive about putting all of our eggs in one basket when it came to selecting a single source call center to handle the direct response sales efforts for our full product line-up. Ultimately, we discovered Call Direct Partners and chose them to become our full-time sales team, which has proven to be a lasting and mutually beneficial partnership for both companies. Our teams work very closely together to ensure Experts’ sales campaigns are executed as designed and that the sales’ results meet or exceed everyone’s expectations. Having full visibility to our current sales metrics and real time access to CDP’s phone calls with our prospects are but a few of the many useful tools that we utilize to protect and reinforce our confidence in this distinctive partnership. Call Direct Partners gets an A+Patrick Hudgin
As a small business owner, I like to be in control of all the details that impact my business, Metro 25. Trusting another company to represent your brand does not come easily to an entrepreneur so I must admit that the idea of hiring a third party company to help improve our sales results was not very appealing at first. That is until I met Amy Travers and her team at Call Direct Partners. I can honestly say that they have been a positive addition to Metro 25’s sales results and profitability from day one of our partnership. If you are looking for a genuine partnership with a Call Center that can truly become an extension of your business and deliver cost effective results to your company’s bottom line, Call Direct Partners should be on top of your list!Claude Greiner
When Rawana Communications began its quest to find a reliable Call Center partner that could effectively covert our rapidly growing volume of inbound leads to sales, we were skeptical that we would ever find a company that could execute as well as our internal team. After an exhaustive search, Call Direct Partners and Amy Travers stood out as our top choice. With a host of delighted customers, an open minded approach to partnering and ultimately, sales conversion results that exceeded our expectations, we are extremely happy to say that we found just what we were looking for.Raj Rawana
Call Direct Partners has been a tremendous asset to our company. We have access to 24/7 customer support and sales for much less than we would pay to do this in-house. Their staff is friendly and responsive, and they go above and beyond to ensure that our customers are well cared for. We have been very pleased with the decision to utilize their services, and we would highly recommend them to anyone in the sales or service field.Jessica Duncan
Sales experience, tailored training, and quality are keys to Go4Stuff’s growth in the consumer products market. We recently extended our agreement with Call Direct Partners to provide both Sales and Customer Service support for Go4Stuff. The primary reason we outsource to Call Direct Partners is that it allows me and my staff to continue focusing on growing and improving our business while Call Direct Partners maintain the high service levels our customers expect.James Naismith